Privacy Policy
Last Updated: 09 June 2026
1. Introduction
Welcome to 4M Fitness. Your privacy is important to us. This Privacy Policy explains how 4M Fitness collects, uses, stores, and protects your personal information when you visit our website, submit enquiries, enroll in coaching programs, participate in consultations, or interact with our services. By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
To provide personalized fitness coaching and support, we may collect certain information including your name, age, gender, email address, phone number, WhatsApp number, height, weight, fitness goals, lifestyle information, training experience, dietary preferences, and other details voluntarily provided by you during consultations, assessments, enquiries, or coaching programs.
3. How We Use Your Information
The information collected is used to provide personalized fitness coaching, create customized workout and nutrition plans, schedule consultations, communicate with clients, track progress, improve our services, respond to enquiries, and enhance the overall coaching experience. Information may also be used to send important updates regarding your coaching program, appointments, or service-related announcements.
4. Coaching & Health Information
Certain information shared during fitness assessments or coaching sessions may relate to your health, fitness level, injuries, medical conditions, lifestyle habits, or physical limitations. This information is collected solely for the purpose of providing safe and effective fitness guidance. Clients are responsible for ensuring that the information they provide is accurate and up to date.
5. Payment Information
4M Fitness may collect payment-related information necessary to process coaching fees and service payments. However, sensitive payment details such as card numbers, banking credentials, or payment authentication information are not stored by 4M Fitness unless specifically required by an authorized payment provider. Payments may be processed through trusted third-party payment services.
6. Website Analytics & Cookies
Our website may use cookies, analytics tools, and similar technologies to improve user experience, understand website performance, analyze visitor behavior, and optimize content. These technologies help us understand how visitors interact with our website and allow us to improve our services. Users may choose to disable cookies through their browser settings, although some website features may not function as intended.
7. Communication & WhatsApp Support
By submitting your contact information, you consent to being contacted by 4M Fitness through phone calls, email, WhatsApp messages, or other communication methods regarding coaching services, consultations, support, updates, and relevant business communications. We will make reasonable efforts to avoid excessive or unwanted communications.
8. Information Sharing
4M Fitness does not sell, rent, trade, or distribute personal information to third parties for marketing purposes. Information may only be shared with trusted service providers, technology platforms, payment processors, or legal authorities when required to provide services, comply with legal obligations, protect rights, or ensure business operations.
9. Data Security
We take reasonable measures to protect personal information from unauthorized access, misuse, disclosure, alteration, or loss. While we strive to maintain secure systems and processes, no method of internet transmission or electronic storage can be guaranteed to be completely secure. Users acknowledge and accept this inherent risk when sharing information online.
10. Data Retention
Personal information may be retained for as long as necessary to provide coaching services, maintain client records, comply with legal obligations, resolve disputes, improve services, or fulfill legitimate business purposes. Information that is no longer required may be securely deleted or anonymized where appropriate.
11. Your Rights
Clients may request access to the personal information held by 4M Fitness, request corrections to inaccurate information, update personal details, or request deletion of certain information where legally permitted. Requests will be reviewed and processed within a reasonable timeframe.
12. Third-Party Links
Our website may contain links to third-party websites, applications, or services. 4M Fitness is not responsible for the privacy practices, content, security, or policies of external websites. Users are encouraged to review the privacy policies of any third-party services they choose to access.
13. Changes to This Privacy Policy
4M Fitness reserves the right to update, modify, or revise this Privacy Policy at any time. Any changes will be reflected by updating the "Last Updated" date at the top of this page. Continued use of our website or services after updates constitutes acceptance of the revised Privacy Policy.
14. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, you may contact 4M Fitness through the contact information provided on our website. We will make reasonable efforts to respond to privacy-related enquiries promptly and professionally.
4M Fitness
Train • Transform • Thrive
Your privacy matters to us. We are committed to handling your information responsibly, securely, and transparently while supporting your fitness journey.